IT Assistant

Summary of Position

Facility: Wisconsin Rapids, WI
Status: Full-time position

Position could be Part-Time or Full-Time depending on candidateAssist IT Network Specialist in maintaining efficient, secure and stable workstations and network operations. Provide support and maintenance, as needed, on various databases within ODC.

Application Deadline: OPEN

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Education & Experience

Minimum of Associates Degree in Computer Science, Network Administration or related field of study as well as 2 years practical data management or related business experience.

Knowledge, Skills & Abilities / Essential Functions

 **Following is a listing of representative examples of duties for this position; it is not considered to be a complete listing of all duties and responsibilities for the position.

 ·         In depth knowledge of Access, Word, Excel software programs.

 ·         Provide support for e-mail, password administration, PC operating systems, desktop software and installations.

 ·         Responsible for assisting with hardware/software, installations and implementation.

 ·         Ability to identify, investigate and resolve computer system malfunctions and operational problems.

 ·         Communicate and work effectively with internal and external customers while organizing multiple priorities.

 ·         Ability to provide technical training to end users.

 ·         Work with individuals with varying capabilities in a positive manner.

 ·         Ability to learn and support new systems and applications.

 ·         Respond to inquiries and requests in a professional, accurate, and timely manner.

 ·         Provide support to all staff in use of PC hardware/software/peripherals.

 ·         Assist in performing software application installation and upgrades.

 ·         Assist with maintaining and ensuring network security, including file permissions, back up and disaster recovery plans, file system integrity as needed.

 ·         Clean and maintain computers and computer stations.

 ·         Ability to manage multiple tasks, identify and respond to changes in priority.

Physical Requirements

 ·         Ability to facilitate, initiate and respond to verbal, written, computerized, telephone and fax communications.

 ·         Mobility to access various locations within/outside ODC facilities.

 ·         Ability to perform quality inspection according to ODC’s and/or customer’s requirements.

 ·         Ability to operate various equipment and technology.

·         Bending, squatting, twisting, reaching, standing, sitting, walking frequently required.

·          Lifting 25 – 35 lbs frequently – up to 60 pounds occasionally. 

Reports to:

IT Network Specialist

Responsible for:

No Other Staff