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Network Specialist

Summary of Position

Facility: Wisconsin Rapids, WI
Status: Full-time position

Responsible for maintaining efficient, secure and stable workstations and network operations. Provide support and maintenance on various databases within ODC.

Application Deadline: OPEN

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Education & Experience

Minimum of Associates Degree in Information Technology, Management Information, Network Administration or related field of study as well as 5 years hands on network and support experience. Practical data management and related business experience. This position requires pre-employment and annual background checks.

Knowledge, Skills & Abilities / Essential Functions

**Following is a listing of representative examples of duties for this position; it is not considered to be a complete listing of all duties and responsibilities for the position.

  • Maintain network integrity
  • Implement new systems
  • Troubleshoot and repair network issues
  • Developing, applying and enforcing best practices and policies for the organizations network
  • In depth knowledge of Access, Word, Excel software programs.
  • Provide support for e-mail, password administration, PC operating systems, desktop software and installations.
  • Responsible for hardware/software budget recommendations, installations and implementation.
  • Ability to identify, investigate and resolve computer system malfunctions and operational problems.
  • Communicate and work effectively with internal and external customers while organizing multiple priorities.
  • Ability to provide technical training to end users.
  • Work with individuals with varying capabilities in a positive manner.
  • Ability to learn and support new systems and applications.
  • Respond to inquiries and requests in a professional, accurate, and timely manner.
  • Provide support to all staff in use of PC hardware/software/peripherals.
  • Perform software application installation and upgrades.
  • Maintain site licenses for organization.
  • Maintain and ensure network security, including file permissions, back up and disaster recovery plans, file system integrity.
  • Maintain log of operations done on the computers, i.e., file names and dates.
  • Clean and maintain computers and computer stations.
  • Ability to manage multiple tasks, identify and respond to changes in priority.

Physical Requirements

  • Ability to facilitate, initiate and respond to verbal, written, computerized, telephone and fax communications.
  • Mobility to access various locations within/outside ODC facilities.
  • Ability to perform quality inspection according to ODC’s and/or customer’s requirements.
  • Ability to operate various equipment and technology.
  • Bending, squatting, twisting, reaching, standing, sitting, walking frequently required.
  • Lifting 25 – 35 lbs frequently – up to 60 pounds occasionally.

Reports to:

Director of Finance and Administration

Responsible for:

IT Support