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Retail Associate - Milkweed Market


Summary of Position

Facility: Wisconsin Rapids, WI
Status: Part-time positions with flexible scheduling available

Serves customers by helping them select products. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in a welcoming manner. This position will be scheduled for less than 20 hours per week.

Application Deadline: OPEN

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Education & Experience

Graduation from high school, plus proven experience and success in sales and customer service. Computer skills including Square and cash handling experience a plus. This position requires pre-employment and annual background checks.

Knowledge, Skills & Abilities / Essential Functions

  • Serves customers by helping them select products.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner.
  • Responds to customers’ questions.
  • Provides outstanding customer service.
  • Manages financial transactions.
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
  • Assists with inventory, including receiving and stocking merchandise.
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
  • Ability to take detail custom orders.
  • Work with the Milkweed Market team to develop and implement sales promotions and events.
  • Represent ODC (along with other team members) at local events to promote and sell Milkweed Market products.
  • Cross sell, if there is an opportunity, other Social Enterprise lines of business.
  • Work independently and make decisions consistent with the goals and philosophies of ODC.
  • Candidate must be willing to work Saturdays and special events.

Physical Requirements

  • Ability to facilitate, initiate and respond to verbal, written, computerized, telephone and fax communications.
  • Ability to operate various office equipment and technology.
  • Standing, sitting, walking frequently required.
  • Lifting 25 – 35 lbs occasionally.

Reports to:

Customer Services Manager

Responsible for:

No other staff